The list
Search by name, email or phone. All Guests, VIP Only and Blocked Only each show how many guests they hold. Click a guest to open the profile.Deleting and restoring a guest
Delete asks for confirmation: “You can restore this guest for 30 days from Recently deleted. To erase personal data permanently, use a GDPR request.” A guest who has bookings cannot be deleted; the message offers Merge instead, which opens the duplicates screen where you merge the profile into the one you keep. After a delete, a notice says “Ana Popescu deleted” with Undo. It stays for 10 seconds, and does not count down while the pointer is over it or while it has keyboard focus. Ctrl+Z (Cmd+Z on a Mac) also undoes, unless you are typing in a field. The notice is not the only way back. Recently deleted (30 days), next to the other filters, lists every guest deleted in the last 30 days with who deleted them and when (“Deleted by Ioana Marin, 2 days ago”), and Restore brings one back. If someone added the same guest again in the meantime, the restore still goes through and suggests Review duplicates. Three different things:- Delete hides the profile and can be undone for 30 days;
- Merge moves one profile’s stays onto another (see the duplicates screen);
- GDPR erasure removes personal data for good, through a GDPR request under Settings.