Add a room type
Click Add type (or Add first type on a property with no rooms). The Add room type form has three steps:1
Basic information
Name, Description (“Optional - Will be shown on booking website”) and Number of rooms (“How many rooms of this type exist”). The number of rooms is a whole number, 1 or more: anything else is refused on this step, with “Enter a whole number of rooms, 1 or more.” under the field.
2
Capacity & Beds
Maximum occupancy (total people), Max adults, Base occupancy (adults the price covers) (optional: each adult above it adds the rate plan’s extra-adult price — see Prices by number of guests), Max children (2-12 years) and Max infants (0-2 years). Under Bed configuration, Add bed for each bed: Single bed, Double bed, Queen bed, King bed, Sofa bed, Bunk bed, Murphy bed, Futon or Crib. Extra bed allows extra beds, with No. extra beds and Extra bed price.
3
Price & Settings
Price per night, Currency (the property’s currency), an optional Size (m²) and Active (“Room type is available for bookings”). Check the Summary and click Create.
Bookings already made keep the price they were sold at. A day that has its own price in the calendar’s Rates view, or one you fixed, keeps that price too. The room type’s other rate plans (non-refundable, with breakfast…) keep their own base prices. If the default rate plan is priced in a different currency from the room type, the save is refused with a message asking you to set the room type’s currency to the plan’s.
When it cannot be created
A subscription plan limits the total number of rooms (the sum of Number of rooms across all room types). Over the limit, creating a type or raising its number of rooms fails. The form shows only “Error creating room type” (or “Error updating…”), without the reason — if you have many rooms, check the limit in Plans and prices.The room type card
Each type is a card: the price per night, how many guests, the beds (or Not configured), the number of rooms, the size and any +1 extra bed; a type that is switched off shows Inactive. The Edit and Photos buttons, and the ⋮ menu with Edit, Photos, Rate plans, Packages (see Fixed charges, packages and extras), the room management mode and Delete. An inactive type no longer shows in availability. Delete asks for confirmation (“This action cannot be undone”).Photos
Photos opens Photos - {name}: upload JPEG, PNG or WebP, up to 10 MB each, up to 30 at a time. The first photo is shown first; drag a photo by its handle, or press its ◀ ▶ arrows, to change the order. We recommend at least 5 photos. A photo that is too small is flagged: ”… is smaller than channels accept — it will not reach Booking.com or the other OTAs.”Order, cover and alt text
The property’s own Photo gallery works the same way: the first photo is the cover (Cover), and Make … the cover moves a photo to the front. The whole order is saved at once; if it cannot be saved, the photos go back where they were. With the keyboard, press Space or Enter on a photo’s handle, move it with the arrow keys and press Space or Enter again (Escape cancels); a screen reader hears where it went. The pencil on a photo opens Alt text and caption: the alt text (up to 125 characters) tells someone who cannot see the photo what it shows; the caption describes the photo. For a property on Channels, the new order reaches the channels within a minute, cover first. Booking.com may still reorder photos while Smart ordering is on in its extranet.Simple or room-by-room management
The room type’s ⋮ menu switches between two modes:
When you switch room-by-room on, Gridbeds creates one unit for each room in Number of rooms, named “{type} - 01”, “{type} - 02” and so on. If you then raise Number of rooms, the missing units are added; if you lower it, the last units with no current or future stay are removed.
For single-unit properties (apartment, house, villa and so on), a type with a single room is set to room-by-room automatically, with the unit named after the type. In a guesthouse or a hotel, a new room type starts in Room-by-room management, with one unit per room; switch it to Simple management if you sell it as a pool. See Property types.
Going back to Simple management is not possible while the rooms have active bookings; the window then shows “Error updating settings”. When it works, the units are removed and the type’s bookings are left without an assigned room.
The rooms (units)
In room-by-room mode the card has {n} rooms, which opens the list. Add (or Add first unit) asks for:- Name — for example 101 or Room A; unique within the room type;
- Internal code — for example A-101;
- Location — free text, for example “Floor 1, Building A”;
- Notes.
The floor is set in the housekeeping setup (Dashboard → Housekeeping → Setup, Sections and rooms: tick the rooms and put them on a floor or in a section), not here — see Housekeeping.
A room’s status
From a room’s ⋮ menu you choose:
Only Available rooms count in availability: a room taken out lowers the type’s sellable rooms by one. A booking cannot be put in such a room (“Unit is under maintenance and cannot be booked.”). The status has no end date: you set it back to Available yourself.
This is not the cleaning status (Dirty, Cleaning, Clean, Inspected), which changes on the Housekeeping board.
From the staff app, a high-severity Report a problem has the switch Take the room out of order (“It is not sold until it is available again.”): the room goes to maintenance and a maintenance task is created. Setting it back to Available is done on the web only.
Blocking dates
In the top bar, the arrow next to New booking → Block dates (or Ctrl/⌘+B in the calendar) opens Block period: the property, the dates, a Reason (Maintenance, Personal use, Owner use, Renovation or Other) and notes. Sync with distribution channels closes the period on Booking.com, Airbnb and the other channels too; it is off by default. A block is lifted from the calendar, by clicking the blocked day. You need permission to manage bookings.Coming soon: a block closes the whole property. To take a single room off sale for a few days, set it to Maintenance or Blocked and set it back to Available afterwards.
What reaches the channels
If the property is connected to Channels, a new room type and changes to its name, description, number of rooms and capacity are sent to Channex on their own, and so are its photos and their order. Deleting a type deactivates it on the channel. Each OTA’s rooms are mapped to yours in the Channex configurator (Map channels).What you cannot set yet
Coming soon:
- a room type’s amenities — meanwhile, the property’s amenities are added on the Details tab, under Amenities → Add amenities, and whatever a room type has on top goes in its Description;
- the order of room types and rooms in the lists;
- a different capacity or beds for a single room of a type — if one room differs, give it a room type of its own.