What the law asks
Every accommodation establishment takes part in the ISTAT survey “Movimento dei clienti negli esercizi ricettivi” (IST-00139): the month’s arrivals and nights, by guests’ country or Italian region of residence. Answering is mandatory (art. 7 D.Lgs. 322/1989; Regulation (EU) 692/2011). The figures do not go to ISTAT directly: the region (or autonomous province) collects them, each with its own system and deadline, and passes them to ISTAT by the 20th of the following month. A month with no guests has to be reported too. Some examples:
The right system and deadline are the ones your region publishes: this table is a guide, not a source.
What Gridbeds does today
- In Settings → Italy, on the property’s card, you choose the ISTAT system (the list also shows WebTur and Sinfonia, but only “Ross1000 (GIES)” can be chosen today) and the ISTAT comune code (6 digits, e.g. 058091 for Rome). The comune code is also used by the tourist tax rules.
- On the 5th of each month Gridbeds works out the previous month’s arrivals and nights by origin.
- Submitting does not work yet: Ross1000 credentials cannot be verified and every filing is rejected; nothing is sent for the other systems. Rejected “Statistics (ISTAT)” rows in the Submissions list are not your mistake and cannot be retried (“This ISTAT filing was rejected by the region and cannot be resent automatically.”).
What to do meanwhile
- Keep using your region’s portal (or the link you already have from your previous software).
- The Bookings list (All tab, Check-in and Check-out filters) and Export Bookings help you with the month’s figures.
- Do not enter ROSS1000 credentials in Gridbeds expecting a filing: nothing valid will be sent.
Sources
- ISTAT, guest movement in accommodation establishments and the survey circular
- D.Lgs. 6 September 1989, n. 322, art. 7; Regulation (EU) No 692/2011
- Lombardy, L.R. 27/2015, art. 40; Lazio, determination G05446 of 5 May 2025